The Zoodiacs

the zoodiacs
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the zoodiacs
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FAQs

General Zoodiacs Questions

The Zoodiacs are a unique fusion of astrology and zoology, featuring 12 lovable animal characters that represent each zodiac sign. We've reimagined traditional star signs as charming animals with distinct personalities, grouped into four elemental families: Fire Safari Adventurers, Earth Farm Philosophers, Air Feathered Thinkers, and Water Ocean Mystics.

 

The Zoodiac Universe transforms traditional astrology into an engaging, character-driven experience by uniquely fusing zoology with cosmic personality traits. While competitors rely on abstract symbols, we've created lovable animal characters that represent each zodiac sign with distinct personalities and backstories that form immediate emotional connections.

Our characters aren't just symbols – they're fully realized personalities. Leo isn't just a lion, but Leo the Lion with his magnificent mane and dramatic flair. Libra becomes Libby the Flirty Flamingo who brings balance and charm everywhere. This approach makes astrology accessible and fun through storytelling that resonates with all ages.

We organize our characters into elemental groups (Fire, Earth, Air, and Water), adding depth to personality exploration and helping customers understand not just their individual sign but their relationships with others. This framework creates natural compatibility groupings that customers intuitively understand.

Our merchandise quality sets us apart too. Each product features vibrant, expressive artwork that works beautifully across mugs, water bottles, t-shirts, and our unique interactive birthday cards. The consistent character design across product lines creates a cohesive brand experience that customers can collect and display.

Most importantly, Zoodiacs creates a sense of belonging. When customers find "their" character, they're not just buying merchandise – they're claiming an identity that resonates with their authentic self. Whether they identify as methodical "Virgo the Shy Sheep" or mysterious "Score the Lobster," they feel seen and celebrated.

This character-driven approach has built a community rather than just a customer base. Our products spark conversations about personality traits and compatibility, extending engagement beyond the purchase into social sharing and character-based content that keeps our audience connected to our brand and to each other.

Our creative team wanted to make astrology more accessible and fun by combining it with the universal appeal of animals. Each Zoodiac character embodies the core traits of their zodiac sign while adding the natural characteristics of their animal counterpart, creating personalities that are both astrologically accurate and delightfully relatable.

Absolutely! Each character is carefully crafted around the 12 starsigns and their authentic astrological traits PLUS the 4 elemental associations, and their characteristics. We've simply presented them through the lens of animal personalities and environments to make them more accessible, engaging and memorable.

 

Your Zoodiac matches your birth zodiac sign:

  • Aries (March 21 - April 19): Arri the Ramming Rhino
  • Taurus (April 20 - May 20): Taur the Bull
  • Gemini (May 21 - June 20): Gem 'N I the Twin Toucans
  • Cancer (June 21 - July 22): Canny the Crab
  • Leo (July 23 - August 22): Leo the Lion
  • Virgo (August 23 - September 22): Virgo the Shy Sheep
  • Libra (September 23 - October 22): Libby the Flirty Flamingo
  • Scorpio (October 23 - November 21): Score the Lobster
  • Sagittarius (November 22 - December 21): Sag the Zebra Archer
  • Capricorn (December 22 - January 19): Cap the Goat
  • Aquarius (January 20 - February 18): Aqua the Water-Carrying Pelican
  • Pisces (February 19 - March 20): Pike the Fish

zoodiac merchandise purchasing Questions

Our customer service team is here to help! Contact us through our support page, and we'll respond within 24 hours. Please include your order number if you have one.

Currently, we're an online-only business, which allows us to offer better prices and serve customers everywhere.

However, you might find our products at select retail partners and we are actively looking for merchants to stock our ranges.

If you need to modify or cancel your order, please contact us as soon as possible. We can make changes if your order hasn't entered production yet.

 

Standard shipping typically takes 5-7 business days within our shipping region. We also offer expedited shipping options at checkout. You'll receive tracking information once your order ships.

 

We ship worldwide. however, we don’t ship to some countries because of legal restrictions or shipping carrier limitations. 

The list of restricted countries may change depending on world events, but for now, we don’t ship to the following destinations: 

  • Crimea, Luhansk, and Donetsk regions in Ukraine
  • Russia
  • Belarus
  • The Gaza Strip region in Palestine
  • Ecuador
  • Cuba
  • Iran
  • Syria
  • North Korea 

Please note that Russia’s war in Ukraine severely limits shipping to Ukraine. For now, we’re only able to ship products fulfilled in our Latvian facilities.

Additionally, our shipping carriers have a list of countries where they temporarily don’t offer international shipping due to circumstances like natural disasters and other service disruptions. You can review the up-to-date information on the USPS homepage.

Please note that the list of countries where we or our shipping carriers don’t offer international shipping may change.

We take 2–5 business days to make your custom-ordered product for all production techniques. More than 50% of our orders are shipped within 3 business days or less.

Please note that shipping is not included in the fulfillment time. To get an idea of how long an order will take to arrive, combine the estimated fulfillment time with the estimated shipping time.

 

Our estimated delivery time (EDT) is our delivery time prediction. We calculate EDT by adding the estimated fulfillment time to the estimated shipping time.

The estimated delivery time is only that—an estimate—and not a guarantee. Please wait a little longer if your EDT runs out. Contact us via email or chat after 5 business days, and we’ll look into it.

We follow a simple equation to calculate EDT:

Estimated Fulfilment varies on items between 2-8 days + estimated shipping = estimated delivery time

Our average order fulfillment takes 2–5 business days for all production techniques.

We consider the current order volume and our fulfillment capacity when calculating our estimated fulfillment time. Similarly, we calculate estimated shipping time according to our historical shipping data for deliveries to your area or selling region.

But the estimated delivery time is just an estimate, not a guarantee. Here are some of the reasons why an order might arrive past its EDT:

  • Issues with print or embroidery files
  • Products being out of stock
  • Shipping related delays like failed delivery attempts, service disruptions, or harsh weather conditions

Nonetheless, we work hard to meet our delivery estimates with each order. 

If you’re ever in a situation where the EDT has passed, please wait a bit longer. Then, once 5 business days have passed, get in touch with us via email or chat, and we’ll take a look.

The list of restricted countries may change depending on world events, but for now, we don’t ship to the following destinations: 

  • Crimea, Luhansk, and Donetsk regions in Ukraine
  • Russia
  • Belarus
  • The Gaza Strip region in Palestine
  • Ecuador
  • Cuba
  • Iran
  • Syria
  • North Korea 

Please note that Russia’s war in Ukraine severely limits shipping to Ukraine. For now, we’re only able to ship products fulfilled in our Latvian facilities.

Additionally, our shipping carriers have a list of countries where they temporarily don’t offer international shipping due to circumstances like natural disasters and other service disruptions. You can review the up-to-date information on the USPS homepage.

Please note that the list of countries where we or our shipping carriers don’t offer international shipping may change.

We take 2–5 business days to make your custom-ordered product for all production techniques. More than 50% of our orders are shipped within 3 business days or less.

Please note that shipping is not included in the fulfillment time. To get an idea of how long an order will take to arrive, combine the estimated fulfillment time with the estimated shipping time.

 

We want you to love your Zoodiac products! If you're not completely satisfied, we accept returns within 30 days of purchase. Items must be unused and in original condition. Please see our full return policy page for complete details.

The return address is set by default to the fulfilment facility.

Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will then be liable for reshipment costs once we have confirmed an updated address with you.

Returning items; Please contact us before returning any products. Except for Customers residing in Brazil, we do not refund orders for buyer’s remorse. Size exchanges are offered at your expense and discretion. Customers residing in Brazil and regretting a purchase must contact our Customer Service and express their will to return the item within 7 consecutive days after receiving it, providing a picture of the item. The withdrawal request will undergo an evaluation to verify whether the product was used or destroyed, even if partial. In these cases, a refund will not be possible.

Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

1. the supply of goods that are made to the consumer's specifications or are clearly personalized;
2. sealed goods which were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons,

We therefore reserve rights to refuse returns at our sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

Absolutely. We use industry-standard encryption and security measures to protect your personal and payment information. We never share your data with third parties without your consent.

 

Yes! Every Zoodiac character is available across our full product range. We believe every sign deserves equal representation in our magical animal kingdom.

 

Definitely! We love hearing from our Zoodiac community. Send us your product suggestions – many of our best ideas come from customer feedback.

Yes! We offer special pricing for bulk orders and wholesale partnerships. If you're interested in carrying Zoodiac products in your store or need large quantities for events, please contact us directly.

kingdom.

zoodiacs Licensing Questions

 

We've solved the biggest problem in the $12 billion astrology market: making it accessible and engaging for all ages. The Zoodiac Universe transforms abstract zodiac signs into 12 lovable animal characters that people instantly connect with emotionally.

Instead of generic horoscope merchandise, we offer Leo the Lion, Libby the Flamingo, and ten other distinct personalities that customers see themselves in. Our character-driven approach has created something unique – astrology products that work for both kids learning about personality traits and adults who love zodiac culture.

We're currently generating revenue through high-margin merchandise – mugs, apparel, and interactive cards – with plans to expand into educational content, mobile apps, and licensing opportunities. Our social media engagement rates are 300% above industry average because people don't just buy our products, they adopt these characters as representations of themselves.

The global astrology market is growing 15% annually, driven by millennials and Gen Z's interest in personality-based content. We're positioned to capture significant market share by making astrology fun, visual, and shareable rather than mystical and intimidating.

We're seeking investment to scale our digital marketing, expand our product lines, and explore retail partnerships. With the right backing, we can become the Disney of astrology – building a character universe that generates revenue across multiple channels while making cosmic personality traits accessible to everyone.

We're actively developing the Zoodiac Universe for potential television and digital content!

While we can't share specific details yet, we're working with industry partners to bring these characters to life in animated form.

Follow us on social media for the latest updates.

We're actively developing the Zoodiac Universe for potential television and digital content!

While we can't share specific details yet, we're working with industry partners to bring these characters to life in animated form.

Follow us on social media for the latest updates.

We're always open to meaningful collaborations that align with the Zoodiac brand values. If you're interested in partnership opportunities, please reach out through our contact page.

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